Littler Workplace AI Report 2023
What’s in survey report from Littler:
Employers are looking to reap benefits from AI tools in human resources functions, while navigating new vulnerabilities created by an evolving patchwork of regulation and rapid technological change, according to a Littler survey of nearly 400 in-house lawyers, HR professionals and other business leaders.
Here are a few other key findings:
- More than half of respondents (56%) say their organizations are not using generative AI tools in any HR capacity.
- Less than half of respondents (45%) say they limit AI usage to approved tools and uses, while only 37% provide policies or guidance to employees on the proper use of AI tools in the workplace. Only 21% test AI tools for potential bias, compliance and other risk factors.
- Just over half (51%) say their organizations have not changed their AI usage but are closely monitoring regulatory developments.
“Many companies are finding considerable value in AI faster than expected. This is a testament to AI’s power, but it also creates pressure to adopt tools quickly, sometimes before the appropriate compliance mechanisms to manage them are in place,” said Marko Mrkonich, Littler shareholder and member of the firm’s AI in human resource decisions practice. “At the same time, the survey found a high degree of collaboration among departments in managing AI, which is a promising sign that strong policies and guidelines will emerge as AI tools mature.”