of Federal Trade Commission has fined credit services firm Credit Karma and home services lead agency HomeAdvisor millions of dollars, alleging that each company engaged in “deceptive” conduct toward consumers. .
However, both companies are opposing the federal agency’s claims.
In a separate announcement Monday, the FTC ordered Credit Karma to pay $3 million for “allegations of using dark patterns to misrepresent consumers as pre-approved.” credit card offer,” and ordered HomeAdvisor to pay as much as $7.2 million for allegedly engaging in misleading marketing.
In a press release, the FTC said it first announced the complaint against Credit Karma in September, telling customers the company had pre-approved cards and had “90% odds.” They accused me of enticing them to sign up for an offer. Often they failed to qualify in the end. ”
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when you reach FOX business When asked for comment, Credit Karma was quick to condemn the government’s allegations, saying in a statement that it “fundamentally disagrees with the allegations made by the FTC in its allegations.”
A Credit Karma spokesperson said, “We are not involved in so-called ‘dark patterns’. There is no mention of this in our agreement with the FTC. Their suggestions are completely baseless.” I’m here. “Also, there are no allegations that our members have paid unexpected fees or charges. We have reached this agreement with our agency.”
The FTC said the order against HomeAdvisor, an affiliate of Angi, formerly known as Angie’s List, was temporary and said the company “made false, misleading or unsubstantiated claims about quality and sources.” It came from the first complaint in March 2022, which accused the company of The percentage of leads the company sells to service he providers who are looking for potential customers.”
The Commission will vote 4-0 to accept the proposed consent to HomeAdvisor and will allow public comment on the decision for 30 days before deciding whether to make a final decision.
HomeAdvisor also said in an exclusive statement to FOX Business, “We have been in business for over 20 years and never deceive anyone, let alone our customers.
A company spokesperson said the FTC’s announcement was simply about the settlement agreement and did not admit or discover any wrongdoing. They point out that the FTC’s own complaint cites eight recorded sales calls as evidence of false allegations, and if the case goes to trial, HomeAdvisor will be among just a handful of them. He noted that he was ready to refute the phone with “thousands of perfectly accurate calls.”
“We have earned the privilege of being a trusted partner to hundreds of thousands of local plumbers, roofers, general contractors and electricians who help protect Americans’ greatest asset: their homes. “Finding and helping homeowners succeed in their jobs is the day-to-day work of our team members, and no one in America’s Home Services like Angi.” No company is working hard for professionals.”